St Louis Care has supported South Australians since 1946. Our Home Care team is leading the way as aged care transitions to Support at Home - lifting consistency, strengthening governance, and keeping care person‑centred, responsive and transparent.

Care Partner Lead - Support at Home

If you’re an experienced Care Partner ready to lead, influence practice, and shape great client outcomes under Support at Home - this is your next step.

The opportunity:

As our Care Partner Lead, you’ll be a senior member of the Home Care team, leading great care management: smooth onboarding, strong care planning, responsive reviews, and clear budget oversight. You’ll support and guide care management teams across Adelaide and the Fleurieu Peninsula, helping everyone do their best work - consistently and compliantly.

This role  is ideal for a high-performing Care Partner who’s ready to lead from the front, coach others, and step into broader responsibility.

What you’ll be doing:

• Coach, mentor and support a geographically dispersed team to build capability and consistency in care management
• Lead and oversee client onboarding so services start on time and safely
• Guide and strengthen care planning, reviews, and coordination for complex and high-risk clients
• Support consistent, high-quality documentation and follow-through in systems
• Monitor care management activity and help the team manage time, priorities, and workload
• Oversee client budget management and support transparency and value-for-money decisions
• Set strong customer service expectations across reception, phone/email enquiries, and follow-up
• Contribute to compliance, governance, quality improvement, and audit readiness

What you’ll bring

• Solid home care / community care experience (aged care or NDIS)
• Demonstrated leadership experience (ideally 3-5+ years supporting teams)
• Strong judgement - you know when to act, when to escalate, and how to navigate complexity
• Clear written communication and strong documentation habits
• Confidence working with funding, service agreements, and client budgets
• A practical, warm, professional style with clients, families, and stakeholders
• A values-led approach: dignity, choice, inclusion, respect, and accountability

Essentials (clearances and requirements)

• Certificate IV in Community Services (or higher)
• National Police Clearance
• Overseas criminal convictions statutory declaration (if applicable)
• Full, clean driver’s licence
• Ongoing commitment to annual flu vaccination

Why join us?

• Step into a genuine leadership role with real influence
• Supportive, values-driven team culture
• Fully maintained vehicle, including personal use
• Ongoing training, development, and career progression
• Work across Adelaide and the Fleurieu Peninsula with a team that cares about quality client outcomes

Ready to apply?

Submit your resume and a cover letter outlining why this is your next step, plus two workplace referees.